QSR Magazine
PrimoHoagies’ New CFO is Focused on Franchisee Profitability First
19 May 2026
PrimoHoagies, the award-winning Italian specialty sandwich franchise known for its authentic hoagies, premium ingredients, and 30+ year heritage, is highlighting the early impact of Chief Financial Officer Alex Chu, who joined the brand’s leadership team in October 2025. Since stepping into the CFO role, Chu has focused on strengthening the financial infrastructure behind PrimoHoagies’ franch
Read full article at QSR Magazine →Michele's take
Appointing a CFO whose stated mandate is franchisee profitability first is a meaningful strategic signal — it tells me this brand is prioritizing unit economics and franchisee health over top-line royalty extraction, which is exactly the right foundation for sustainable network growth. In a category where undercapitalized franchisees remain one of the biggest threats to brand integrity and expansion velocity, having financial leadership aligned with operator-level P&L discipline can be a genuine competitive differentiator. Franchise networks that build their financial infrastructure around franchisee success tend to attract better candidates, retain longer, and scale with far less attrition — and that's the kind of evidence I want to see before recommending any brand as an investment or growth vehicle.